These days, the competition for consumer attention is fierce.
Take a look at any business listing or directory and you’ll see what I mean. You are no longer competing with the businesses in your city or even the businesses in your country. The marketplace has truly gone global, and you have competitors everywhere.
With hundreds of businesses chasing the same leads, it can be tough to stand out.
Newer companies have to deal with a lack of contacts, capital, and recognition, as they try to scale…
Established businesses have to focus on keeping existing clientele happy watching out for the tech-savvy upstarts that are after their throne…
On top of that, globalization has put a serious dent in the traditional nine to five.
Your clients and customers are always online, and running your business is now a 24/7 pursuit. We are living in a generation of instant gratification and constant web connectivity and it is impossible to predict peak business hours.
Potential leads could reach out in the evening, on the weekend, or even during the holidays. If you’re not there, they probably won’t leave a message.
In fact, if you don’t interact with your leads on their schedule, somebody else will. It could be your rival businesses…
…or it could be 24/7 Real Human Chat Agents.
Outsmart your competition online
Staff your website 24/7 with live chat agents for as little as $149/month
Looking for a cost-effective 24/7 staffing solution?
You probably recognize the problems outlined above, and realize that having 24/7 support staff is ideal for your business. What you might not realize is that hiring 24/7 live chat support is also practical, affordable and obtainable .
Business owners often think that 24/7 support requires technical expertise and deep pockets, but both of these assumptions are common misconceptions.
While it is indeed true that hiring 24/7 live agents in your office might be expensive, the internet has made it much easier to go remote. Instead of the high wages, overnight electricity bills and other overhead costs associated with North American, British or Australian labor, the answer is across the ocean.
The HelpDesk247 Advantage
HelpDesk247 offers a trusted, cost-effective link between your business and overseas talent. Our highly-trained, fluent team in the Philippines provides outstanding live customer support at just a fraction of what you would otherwise pay.
Think about it: Maintaining a 24/7 team of $12/hour employees for a month will likely cost over $10,000 when employee benefits and overhead are factored in, while HelpDesk247 plans start at just $149/month.
Do the math, and the solution is obvious…
Here’s How Live Chat Outsourcing Works
Our live chat agents offer online customer service without any overhead.
Though located off-site, these agents function like around the clock extensions of your customer support team and are trained to interact with customers on your company's behalf. Your clients won't know that the chat support is outsourced. In addition to answering common questions and providing specific information, these agents also support your marketing and sales teams by funneling leads to the appropriate point of contact within your company.
The best part? By utilizing this service at just $149 a month, you gain a significant advantage over your competitors, who are either overpaying for the service or losing leads as a result of their outdated 9-5 schedule.
